Reference

mega hoki Legal terms for your account

DANA, QRIS and a clear phone check give you a practical starting point for understanding Legal access on mega hoki.

Account termsLocal lawData choicesWallet records
mega hoki mega hoki Legal terms for your account
CONTACT ROUTES

Where to ask about Legal account matters

A clear contact route helps when a Legal question affects your account, wallet status or access request.

Account access If phone verification or a Legal access check stops your account path, use the…
Wallet records For DANA, OVO, GoPay or QRIS questions, tell us which rail you used and…
Policy changes To ask about a Legal clause or request a correction, contact us through the…
DATA PRACTICE

How we protect your Legal choices

Our Legal process is designed to show what we collect, why an account check may occur and how you can ask about stored details.

Account data

We use the details supplied during account creation to identify your account, complete phone verification and connect permitted wallet activity with the correct account record.

Cookie choices

Cookies can support login continuity and page settings on your mobile browser. Your browser controls let you remove or restrict them, though some account steps may then need repeating.

Session security

Keep your login details private and sign out on shared devices. If an unfamiliar session appears, use the account support route and describe when you noticed it.

Record retention

We retain account, verification and payment records for the period needed to manage Legal duties, resolve account questions and meet applicable local requirements.

Correction requests

You can ask us to correct an inaccurate account detail through support. Include the affected field and the account contact used for phone verification.

Who to contact

Use the support link displayed in your account for Legal, data or access questions. Providing the relevant page, message or payment reference helps us respond accurately.

Legal answers before opening an account

These Legal answers address the questions we expect before you create an account or connect an Indonesian wallet. They cover local eligibility, data handling, account checks and policy requests, so you can decide whether to continue where local law permits.

Legal covers account access, phone verification, wallet records, cookies, stored data, policy changes and requests to correct details. It also explains how local law affects your ability to use the account.

Access depends on local law. Before opening an account, confirm that this type of service is permitted in your location. Our Legal wording applies only where local law permits access.

Phone verification helps connect the account to the contact detail you provide and can be required before account access. If the check fails, use the support link shown in your account.

DANA and QRIS references may be connected to the relevant account record so we can identify a payment question. We use those details for account, security and Legal handling purposes.

Yes. Send a correction request through the account support route, name the field that needs changing and use the same contact detail associated with your phone verification.

Cookies can keep login settings and page preferences available during a mobile session. You can restrict them through your browser, but some Legal or account steps may need to be repeated.

Account, verification and payment records are kept for the period needed to manage policy duties, address account questions and meet applicable local requirements. Ask support about a specific record.